FAQs
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During Arrival

Where are the passengers received after they arrive at the airport ?

The incoming passengers are met just outside the arrival lounge of the airport as the government regulations do not allow hosts to enter the airport.

How do they identify your representative ?

Our representative can be identified easily having the passengers placard displaying the name of the group (individuals in case of FITs).

What do the passengers do if they fail to locate your representative ? Is there an alternate method to contact your representative ?

In that case, they should ask any authority or a local person for the Yeti staff who is expected to guide/direct them to our staff at the airport.

After meeting your representative, will they be taken to their vehicle immediately or they have to wait for other travellers who have also booked a transfer ?

We provide separate transfer by separate private vehicles to our different clients coming at the same time. The passengers have to wait for a few minutes till our vehicle waiting for them arrives at the spot from the parking place.

Do they carry their luggage themselves ?

As the guests can meet our representative only outside the arrival lounge, they have to carry their luggage in the trolleys through the customs upto the exit point on their own and can hand over the same to our representative after meeting him. He takes care of their luggage till they check in at the hotel.

On arrival at the hotel, does your representative escort them to the front desk and assist them in check-in formalities ?

The guests are escorted upto the hotel's front office and our representative assist them in the check-in formalities.

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