FAQs
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During Departure

How many hours prior to the departure flight are passengers picked -up from their hotel ?

The clients are picked from their hotel 2-3 hours before the time of their departure flight.

How are the passengers assisted in their transfer ?

In all the major hotels in Kathmandu, we have our office or counters to serve our clients form 08 AM to 08 PM, 07 days a week. And the clients just have to go there and meet our representative for their transfer. At the hotels where we do not have our counter, our executive meets them in the lobby of the hotel in which they are staying by prior appointment. In case personal contact fails, our representative leaves a message in the key-hole mentioning the details of their departure, such as, departure details of their onward flight, where to meet, whom to meet and when to meet.

Should I bring my own medicine ?

Please consult your local doctor and follow his advise. However, if you are taking any particular medicines, it would be best to bring these with you.

Can I drink the water ?

Do not drink tap water or stream water. All lodge/hotel water has been boiled and filtered and is safe. Local mineral water is also provided and is perfectly safe to drink.

Can I avail the facility of phone/fax/e-mail in Nepal ?

A good standard communication system is readily available in Kathmandu, Pokhara and Chitwan. Neither phone nor fax are available while rafting or on trek.

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